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We currently deliver to 25 countires or regions and offer 4 language choices.
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FAQ
Questions about Product Authenticity
Q. Does Vivienne Diamant jewellery come with warranty?
All Vivienne Diamant jewellery has 1-year legal warranty (from the date of purchase), to cover all manufacturing defects. These warranties do not cover the following: damages resulting from accidents and improper use or misuse of jewellery, consequences of normal wear and tear of jewellery, as well as any damage resulting from repairs or manipulation not carried out by us.
To check whether your situation is eligible for warranty, please contact us through our contact form, or email us (Email: cs@vivienne-diamant.com).
Q. How will Vivienne Diamant jewellery be packaged?
Every Vivienne Diamant jewellery would be delivered with standard package. Please refer our standard package to our Packaging Guide.
Q. How can I know my Vivienne Diamant jewellery is authenticated?
The only way to guarantee the authenticity of Vivienne Diamant jewellery is to purchase it from Vivienne Diamant official website (www.vivienne-diamant.com), or from our authorised retailers. When purchasing any Vivienne Diamant jewellery, you will be given a receipt and a certificate of authenticity. Please keep these two documents safe.