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My Account
With an account, you can track order status online, view purchase history, receive promotions, and manage warranties.
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Welcome to Vivienne Diamant Official Site
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We currently deliver to 25 countires or regions and offer 4 language choices.
Ship to Location
Pricing, promotions, shipping charge, import duties , and product availability may vary by location. Items in your bag will be transferred based on availability.
France
Austria
Belgium
China
Czech Republic
Denmark
Finland
Germany
Greece
Hong Kong SAR Of China
Hungary
Ireland
Italy
Japan
Macau SAR Of China
Netherlands
Poland
Portugal
Slovakia
Spain
Sweden
Switzerland
Taiwan Region
United Kingdom (UK)
United States (US)Unable to receive OTP
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1. Check the bin of your email inbox
2. Add cs@vivienne-diamant.com to your address book to ensure that you receive our emails in your inbox
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Delivery Guide
Delivery Method, Time, and Fee (EU)
All jewellery products of Vivienne Diamant official online store is shipped to your instructed address in cooperation with the secured international carriers: either DHL, Fedex, or UPS. Our delivery service shall deliver your order in a timely and highest quality fashion.
When the selected products are available for normal delivery condition and there is no customised request◈, the jewellery shall be shipped according to the following table rules:
| Delivery to: | Delivery Time | Delivery Fee | Import Duties* |
|---|---|---|---|
| France | max 4 days | 15 € | None |
| Switzerland | max 4 days | 25 € | None |
| Austria, Belgium, Czech Republic, Denmark, Finland, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Portugal, Poland, Spain, Sweden, Slovakia | max 5 days | 25 € | None |
| United Kingdom | max 5 days | 25 € | 2.5% |
| * Import duties will be included in your order total. No additional payment will be due upon delivery. Duties are calculated based on the total value of items, plus carrier handling charge (abt. 15 €). | |||
◈ When you request any customised services below, the delivery time would increase by what shows in the below table:
| Customised Service: | Delivery Time Increase By |
|---|---|
| Premier Gift Wrapping/ Card-writing | 4 days |
| Special size tailoring / Engraving | 5 days |
| Special design arrangement / Customised order | case by case; up to 35 days |
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