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Delivery Guide

Delivery Method, Time, and Fee (JP)

All jewellery products of Vivienne Diamant official online store are shipped to your instructed address in cooperation with the secured international carriers: either DHL, Fedex, or UPS. Our delivery service shall deliver your order in a timely and highest quality fashion.

When the selected products are available for normal delivery condition and there is no customised request◈ , the jewellery products shall be shipped according to the following table rules:

Delivery to: Delivery Time Delivery Fee Import Duties*
Japan max 7 days 35 € 5.5%
* Import duties will be included in your order total. No additional payment will be due upon delivery. Duties are calculated based on the total value of items, plus carrier handling charge (abt. 15 €).

◈ When you request any customised services below, the delivery time would increase by what shows in the below table:

Customised Service: Delivery Time Increase By
Premier Gift Wrapping/ Card-writing 4 days
Special size tailoring / Engraving 5 days
Special design arrangement / Customised order case by case; up to 35 days